Service hours: Monday – Friday, 7 a.m. to 6 p.m. Mountain time. For assistance, please call the telephone number on your statement or the appropriate number below.
Corporate 401(k) plans (all except New York state plans):
(800) 338-4015
TTY: (800) 482-5472
For general or website inquiries, you may also contact us by email at cs401k@gwl.com.
Government, healthcare, education, or faith plans (all except New York state plans):
(800) 701-8255
TTY: (800) 766-4952
For general or website inquiries, you may also contact us by email at webmaster@gwrs.com.
Corporate 401(k) plan based in New York:
(877) 456-4015
Government, healthcare, education, or faith plan based in New York:
(800) 688-4952
Corporate 401(k) plans
(877) 694-4015
Government, healthcare, education, or faith plans
(800) 695-4952
Please note the following contacts are unable to assist participants.
Core Markets – $0 - $50 million in assets
(877) 630-4015
401kInternalSales@gwrs.com
Government Market
(855) 468-4141 (855-GOV-4141)
govtmarket-sales@greatwest.com